Making Minds

Anthony Maio

AI Platform / LLMOps Engineer - Agent Reliability, Evaluation, and Secure Systems

Danbury, CT (Remote US) anthony.maio@gmail.com LinkedIn GitHub

Research CV | Industry Resume

Snapshot

Staff/Lead engineer building reliable, secure, observable distributed systems and applying the same discipline to LLM and agent systems (evaluation, monitoring, cost/latency controls).

20 years across IAM/security, fintech, and high-volume platforms. Known for measurable outcomes: 99.99% uptime, ~20% latency improvement, ~$654K/year savings (2FA + cloud), 5K tx/sec at <10ms latency, and 5TB/day compliance pipelines.

Led 8-18 engineers (often without formal authority) through modernization, reliability programs, and 0-to-1 delivery under ambiguity.

Core Skills

Applied AI / LLMOps: Eval harnesses, regression testing, monitoring/observability, failure-mode analysis, RAG foundations, safe rollout and measurement
Distributed Systems: Event-driven architecture, Kafka, CQRS/event sourcing, PostgreSQL, Redis, reliability engineering
Security / IAM: AuthN/AuthZ, MFA/2FA, OAuth/OIDC patterns, API security, audit/compliance pipelines
Cloud / Platform: AWS, Kubernetes, Terraform, CI/CD, incident response, cost optimization
Languages: Python, C#/.NET

Professional Experience

Independent AI Systems Engineer (LLMOps, Eval, Reliability)

Sep 2024 - Present

Making-Minds.AI | Remote

  • - Shipped evaluation and monitoring tooling for LLM/agent systems focused on failure detection under real operational constraints (latency/cost/throughput)
  • - Built automated verification workflows (test-first + gated trust) to reduce silent failures in generated code and tool-using agents
  • - Released open-source toolkits with reproducible datasets/benchmarks and documented operational tradeoffs for deployment teams

Staff Software Engineer, Identity and Access Management

Feb 2023 - Sep 2024

DraftKings | Remote

  • - Tech lead and mentor for 8-engineer remote IAM team; improved throughput ~5x (8 to 40 story points/sprint over ~9 months) via coaching, ownership norms, pairing, and review workflow improvements
  • - Led 2FA SMS provider migration, maintaining 99.99% login uptime while improving auth latency (~20%) and reducing spend by ~$450K/year; aligned engineering, compliance, and finance
  • - Modernized legacy auth services toward cloud-native patterns (service decomposition, reliability hardening, operational tooling) with zero downtime
  • - Reduced AWS spend by ~$204K/year through right-sizing, targeted serverless adoption, and autoscaling (HPA) tuning
  • - Built/operated compliance data flows (Kafka to Redshift), processing ~5TB/day to support regulatory reporting and audits

Lead Software Engineer, R&D (Trading)

Aug 2022 - Feb 2023

DraftKings | Remote

  • - Led early-stage technical strategy for two remote teams; delivered 0-to-1 MVP for greenfield trading platform under changing regulatory constraints
  • - Designed event-sourced CQRS core sustaining ~5K transactions/sec at <10ms latency (PostgreSQL + Kafka)
  • - Built self-service experimentation foundations reducing feature launch time from days to <1 hour

Lead Software Engineer

Jan 2015 - Aug 2022

Broadridge | Remote

  • - Architected Kafka-based workflow orchestration across ~22 interdependent business processes; improved resilience and operational visibility
  • - Led staged modernization from monolithic .NET/WCF to AWS microservices as foundation for ~$2B AUM platform
  • - Onboarded 6 enterprise clients via staged MVP delivery, enabling $50M+ in revenue

Product Engineer

Jul 2007 - Dec 2014

TwoFour Systems | White Plains, NY

  • - Built bespoke trading/risk platforms for Tier-1 financial institutions; delivered real-time risk/margin capabilities
  • - Improved delivery reliability via CI/CD and deployment practices (containerized builds, automated pipelines, blue/green patterns)

Education

B.E., Computer Engineering

Binghamton University

Selected Public Work

Open-source tooling and technical writing: making-minds.ai and github.com/anthony-maio